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Bands 8a and above intermediate pay point FAQs

Frequently asked questions (FAQs) which provide clarifying advice on pay, eligibility and implementation of the deal.

4 October 2024

As requested by the government, in August 2024 the NHS Staff Council ratified the recommendation of the NHS Pay Review Body (NHS PRB) to add an intermediate pay point in each of pay bands 8a and above. 

These FAQs have been developed in partnership, to support the implementation of the intermediate pay step points for band 8 and above. 

Please note: These FAQs apply to England employers only.

Frequently asked questions

  • The introduction of an intermediate pay step point was agreed as part of the NHS Pay Review Body recommendations for the 2024/25 Agenda for Change pay award, which means it will be effective from 1 April 2024, and will be implemented from 1 November 2024.  

  • Yes, the intermediate pay step is effective from 1 April 2024, meaning any staff eligible for back payments can expect this in their November 2024 salaries. This date is different from the 5.5 per cent uplift back pay which will be paid earlier, in October salaries. 

  • ESR will automatically move staff who are or become eligible by the end of October, unless their employer has identified that the staff member has not met pay progression standards. In this situation employers are required to do a manual adjustment to move the staff member back to the appropriate pay step point in ESR. This must be completed in line with local payroll deadlines for November pay. 

    For eligible staff, pay will be backdated to the date the intermediate pay step point was achieved or 1 April as appropriate. Pay arrears will automatically be paid in November salaries For further details, see ESR User Notice UN3510.

  • The expectation is that all staff will meet the required standards and therefore be able to progress. However, if a member of staff does not meet the pay progression standards, the employer is required to inform the staff member about this decision. Following this, the employer is required to do a manual adjustment to prevent the automatic progression. If a decision is taken to delay a pay step, annex 23, paragraph 30 – 38 will still apply. 

  • Employers will be required to do any manual interventions until 31 October. Any pay progression due on or after 1 November 2024 will be managed by ESR’s automatic functionality. For further details, see ESR User Notice UN3510.

  • From the 1 November onwards, progression to the intermediate pay step point will require employers to record a successful pay progression in ESR. This will enable the pay step increase to be applied.  Employers will not receive the usual ESR pay progression notifications for the intermediate pay step point in November.  Therefore, organisations will need to identify employees who may be due to move to the intermediate pay step point during this period and take the appropriate action in ESR.  Staff with who reach the two year pay step date in November are encouraged to highlight with their manager to ensure it is recorded by the employer. 

  • From December, employers will receive the normal ESR notifications that staff are reaching a pay step point and the normal pay progression process will apply in ESR. 

  • No, the intermediate pay points are effective from 1 April 2024, so back pay is only applicable for members of staff from the 1 April 2024 and not the actual date when the employee attained two years’ service if that occurred prior to the 1 April 2024.   

  • As per point 44 of annex 23, if a staff member is absent from work for reasons such as sickness or parental leave when a pay step is due, the principle of equal and fair treatment should be followed so that no detriment is suffered as a result. 

    The ESR system will progress existing staff automatically, however, for individual staff who may have active formal capability processes, live disciplinary sanctions or suspensions, employers should follow points 44 - 49 of Annex 23 of the NHS Terms and Conditions of Service (TCS) Handbook 

  • Where an eligible member of staff has left the NHS or retired from the organisation on or after the 1 April 2024 and at that point, had two or more years’ service, they are still eligible for progression to the intermediate pay point and to receive their back pay entitlement. 

    Their employing organisation at the time will be responsible for making these payments and employers should follow their local processes to ensure these payments can be made. They should also ensure the NHS Business Services Authority has been informed of the adjustment to pay and pension contributions.  

    Staff who have left or retired should ensure that their former employer has their up-to-date bank details. 

  • Pay step dates will not be affected, and individual staff pay step dates will remain the same.

    Time already spent within the band will count towards length of service on a pay step point, provided the appropriate level of performance and delivery has been achieved during the review period, as outlined in Annex 23 

  • As per section 1.11 of the NHS TCS Handbook, annually earned pay points apply to staff at the top of bands 8c, 8d and 9, therefore the introduction of the intermediate pay step points will not impact re-earnable annually earned pay points.

  • Pay protection arrangements are locally determined, and employers should refer to their local pay protection policies.

Scenarios

New - added 28 October 2024 - Jo commenced a band 8a operational manager on 20 June 2019 and moved to the top point of band 8a on the 20 June 2024. 

Jo will receive back pay for the intermediate pay step point between 1 April 2024 and 19 June 2024 provided Jo has achieved the appropriate level of performance and delivery during the review period, as outlined in Annex 23. Jo has spent a total of five years within band 8a, which counts towards their length of service on a pay step point, meaning Jo still moves to the top point of band 8a on 20 June 2024.

New - added 28 October 2024 - Zain commenced as a band 8b nurse consultant on 1 July 2022, and after two years in post, would move to the intermediate pay step point on 1 July 2024. 

Zain will be automatically moved to the intermediate pay step point and will receive back pay for the intermediate pay step point between 1 July 2024 and 31 October 2024, provided Zain has achieved the appropriate level of performance and delivery during the review period, as outlined in Annex 23

New - added 28 October 2024 - Sam’s role was re-banded as band 8b in July 2024. It was agreed that the re-banding should be backdated to 1June 2022 meaning that from 1 June 2024 Sam is eligible for the intermediate pay step point. 

Sam is eligible for the intermediate pay step point from 1 June 2024 and will receive the intermediate pay step point uplift and will receive back pay from 1 June 2024, provided Sam has achieved the appropriate level of performance and delivery during the review period, as outlined in Annex 23

New - added 28 October 2024 - Rio is a band 9 deputy director and has spent three years in post starting 30 May 2021. Rio is starting a new position and moving to an NHS trust in Scotland in November 2024. 

Rio is eligible for the intermediate pay step point with his current employer and will receive back pay for the period of 1 April to 31 October 2024 provided Rio has achieved the appropriate level of performance and delivery during the review period, as outlined in Annex 23

As Scotland does not have an intermediate pay step points for band 8 and above, when Rio moves to the NHS trust in Scotland, he will be placed on the appropriate pay step point determined by the employer as per the Agenda for Change pay rates in Scotland

New - added 28 October 2024 - Ellis commenced as a band 8a clinical nurse specialist on 1 May 2022. Ellis did not meet their pay progression standards during the period 1 April – 31 October 2024 and should not have moved to the next pay point. 

The employer is required to do a manual adjustment to move Ellis back to the appropriate pay step point in ESR until Ellis has met the pay progression standards. The employer is required to inform Ellis about the decision as outlined in annex 23, and paragraphs 30 - 38.