This guidance aims to:
Support employers to understand, promote and discuss flexible retirement options with staff to encourage retention.
Ensure employees approaching the end of their careers feel rewarded and recognised by their employer for their experience, service and commitment.
Help employers to develop effective flexible retirement policies.
The NHS Pension Scheme offers a number of flexible retirement options with new flexible retirement options being introduced to help employers attract and retain experienced staff.
The contents of our guidance is updated regularly and has been worked on with the Department of Health and Social Care.
How flexible retirement options can benefit employers
- Supporting employees to work flexibly towards the end of their careers can help employees achieve a healthy work-life balance and enable experienced staff to stay in the NHS for longer, and pass their valuable skills and knowledge to colleagues.
- Retaining experienced staff is critical to ensure the delivery of high-quality patient care. Visit our retention hub to access our dedicated collection of resources and guidance on this topic.
- By enabling employees to retire flexibly, employers can support the health and wellbeing of employees who are approaching the end of their careers. This can help to improve sickness absence rates and productivity, while reducing rates of stress, fatigue and burnout.
- Offering retired staff the option to re-join the NHS Pension Scheme after full or partial retirement is a way of supporting the financial wellbeing of employees, as it allows staff to build up further pension for a comfortable retirement and may help to bridge any gap between taking their NHS Pension and State Pension benefits.
- Partial retirement can be used by employers as a tool to support staff affected by annual allowance, as the ability to take all or part of their pension and continue working may help some staff to control their pension growth.
Partial retirement (sometimes referred to as draw down)
- Since 1 October 2023, staff who have pension benefits in the 1995 Section, the 2008 Section or the 2015 Scheme can access partial retirement.
- Partial retirement enables members who have reached minimum pension age to take all or part of their pension while continuing to work.
- Members may take from 20 per cent up to 100 per cent of their pension using partial retirement on one or two occasions without having to leave employment.
- Members must reduce their pensionable pay by at least 10 per cent for 12 months starting from their partial retirement date.
- After taking partial retirement, members may choose to build up further pension in the 2015 Scheme. The retire and re-join chapter provides further detail on the ability to re-join the 2015 scheme after full retirement.
- Partial retirement is similar to retire and return, in that it enables employers to retain experienced colleagues. However, with partial retirement, there is no need for the employee to end their contract of employment in order to take their pension benefits. Although no new employment contract is needed for partial retirement, terms and conditions of employment should be amended to reflect the required 10 per cent reduction in pensionable pay.
- Unlike retire and return, members who partially retire have more flexibility to choose to take some or all of their benefits. The retire and return chapter provides further detail on retire and return.
Partial retirement eligibility
To be eligible for partial retirement a member must:
- have reached their minimum pension age
- be an active member of the scheme
- reduce their actual pensionable pay by at least 10 per cent for 12 months starting from their chosen partial retirement date
- have a contractual change in their terms and conditions of employment to reflect their reduction in pensionable pay, the rest of their terms and conditions remain the same
- not have already claimed partial retirement on two occasions.
More information on the eligibility criteria can be found on the NHS Pensions employer factsheet.
Achieving a contractual change and the 10 per cent reduction in pensionable pay
Employees who are considering partial retirement will need to have a conversation with a member of their HR team to agree a change to their terms and conditions of employment, in order to achieve the required 10 per cent reduction in pensionable pay. The employer and the employee must come to an agreement on how to reduce the member’s pensionable pay before the member’s application for partial retirement can proceed. The 10 per cent reduction should be calculated based on their total pensionable pay over the 12 months prior to their chosen partial retirement date, ending on the day they take partial retirement.
The reduction should stay in place for at least 12 months following the date partial retirement is taken. The employee will no longer be eligible if the reduction is breached and their pension payments will be stopped until their pensionable pay reduces again.
Annual pay awards and pay increases members receive as they move through their pay band or pay scales do not count towards this. Overtime payments do not count towards breaches in the reduction to pensionable pay as these are non-pensionable for members who have taken partial retirement in the last 12 months, as of 1 April 2024. Pay increases resulting from a contractual change will count, such as a promotion, an increase to their hours or working commitments.
Open conversations between the employee and the HR team will be key to understanding the employee’s circumstances, needs and preferences. The needs of the employee should be considered and balanced alongside the aims and priorities of the employing organisation, in order to agree a solution which suits both parties.
Employers should not encourage staff to opt out of the NHS Pension Scheme as a way of achieving the 10 per cent reduction when applying for partial retirement in any local partial retirement policies or communications.
Reducing pensionable pay by reducing the level of working commitment
There are many ways of reducing pensionable pay and the most effective method will depend on the individual circumstances of the employee and the employer. There is no one size fits all solution to reducing pensionable pay and, in some cases, bespoke arrangements will need to be agreed.
To support your conversations with staff, we have included a list of options below for you to consider together during your discussions:
- stepping down to a lower paid role and reducing the employee’s level of responsibility
- reducing the employee’s contractual working hours or commitments
- agreeing temporary agreements to change the employee's terms and conditions of employment, so that pensionable pay is reduced only for a 12-month period. A temporary change may give both parties reassurance that at the end of that period, the original working arrangements will return.
- offering retire and return as an alternative way to access pension benefits. More information is available in the chapter on retire and return.
Reducing pensionable pay while maintaining the same level of working commitment
In cases where the employer and employee agree that the individual should continue to work in the same role, with no reduction in working hours, commitments or responsibilities, employers may review the structure of the employee’s remuneration to reduce their level of pensionable pay, while maintaining their level of overall pay.
To access partial retirement, a contractual change must be made to the employee’s substantive contract of employment that achieves the required 10 per cent reduction. Additional work may then be undertaken separately to supplement their newly reduced substantive work commitment.
The scheme regulations require the member’s pensionable pay to reduce on partial retirement, but in some cases, it may be possible to replace pensionable payments with non-pensionable payments to maintain the employee’s total remuneration.
Overtime
Scheme changes introduced by DHSC from 1 April 2024 mean that all overtime payments are not pensionable for members who have taken partial retirement in the last 12 months. This includes additional hours worked above the member’s core contract. Overtime payments, up to whole time, will become pensionable again 12 months after the member’s chosen partial retirement date,
The change enables partial retirees to support service delivery in their organisation by having the option to agree to do overtime if needed, and work overtime to replenish their take home pay without breaching the 10 per cent reduction in pensionable pay. ESR has produced guidance to support employers with processing overtime for partial retirees.
Processing the 10 per cent reduction in pensionable pay through the ESR payroll system
Some employers have reported challenges in processing agreed changes to working arrangements and pensionable pay on the ESR payroll system. In some cases, ESR may treat some payments as pensionable, where the payments made are intended to be ad-hoc or temporary and should therefore, be non-pensionable.
Below are some examples of local manual solutions employers are using on ESR to resolve this:
More information on how to input some of these methods into the ESR system is available in the ESR guidance for managing partial retirement.
Monitoring the 10 per cent reduction in pensionable pay
Employers should be confident that the agreed contractual change to working arrangements will lead to a reduction in pensionable pay of at least 10 per cent, which can be maintained for the 12-month period following the chosen partial retirement date. During this time, if the member’s pensionable pay increases to more than 90 per cent of their pensionable pay before they took partial retirement, abatement will apply in full and the member’s pension benefits in payment will be stopped. If a member’s pay does increase to more than is allowed and abatement occurs, their pension will only start to be paid again, once their pensionable pay is reduced by a minimum of 10 per cent of the pay that their original decision to take partial retirement was based on. At the end of the 12-month period, the employee and employer may wish to revert back to the original working arrangement, if appropriate.
HR teams should give clear instructions to their pension and payroll colleagues to ensure that the agreed changes to working arrangements or pensionable pay are accurately processed and updated on the employee’s pension and payroll records.
The member and employer should not agree any further changes to the employee’s contract of employment which would increase pensionable pay to more than 90 per cent of the member’s pensionable pay before their partial retirement during the 12-month period. Annual pay awards and pay increases members receive as they move through their pay band or pay scales do not count towards this, but any pay increase resulting from a contractual change to their terms and conditions will. For example, if a member decides to apply for a different job with a higher salary, increase their hours or increase their commitments.
Employers should make members aware of the changes that could lead to abatement and overpayments that members would need to pay back when their pension record is updated at year end.
Employers should inform NHS Pensions if contractual changes increase a member’s pay to more than 90 per cent of their pensionable pay in the 12 months after taking partial retirement. Members should inform NHS Pensions of any increases to their level of pay or changes to their conditions of employment.
Further information about abatement and partial retirement is available below.
Application process for partial retirement
Employers will need to ensure that all flexible retirement requests are treated with due consideration, including any equality implications, and with an emphasis on exploring and mutually agreeing solutions.
Flexible retirement is a form of flexible working and requests should be handled in line with the national principles set out in section 33 of the NHS Terms and Conditions of Service Handbook. The NHS Staff Council has also produced flexible retirement guidance, covering the application and appeals process.
Step 1
Employees wishing to take partial retirement should first speak with their line manager and raise a flexible working request, in line their organisation’s local request policy.
Step 2
Employees should speak with a member of their HR team to agree how to reduce their pensionable pay by 10 per cent for 12 months, starting from their chosen partial retirement date. Once mutual agreement is reached, contractual changes will be made to their employment terms and conditions to reflect the reduction.
Step 3
The member will need to decide and inform their employer on what percentage of their pension, between 20 per cent and up to 100 per cent, they wish to take. NHS Pensions has developed a partial retirement calculator and a McCloud percentage tool to help members decide how much of their pension they wish to take.
The member and employer must then complete the NHS Pensions retirement benefits claim form (AW8) and partial retirement supplementary form.
Step 4
Both forms should be sent to NHS Pensions for processing.
Step 5
Employers should not close down the member’s record on Pensions Online as the member is continuing in that employment.
The application process for partial retirement is similar to the application process for any other retirement, but an additional form, the partial retirement supplementary form, is required. We recommend employers read the partial retirement employer factsheet on the NHS Pensions website before completing the form. The following additional information is required to complete the supplementary form:
- Confirmation that the member’s terms and conditions of employment have been changed to achieve a reduction in pensionable pay of at least 10 per cent, and that the reduction in pensionable pay is expected to be in place for 12 months staring from their chosen partial retirement date.
- Confirmation that the member has been made aware that they have an option to take their benefits from the 1995/2008 Section based on membership up to 31 March 2015 only. This option relates to the McCloud remedy and further information is available below.
- The percentage of benefits the member wishes to take.
Any questions regarding the application forms and process should be directed to NHS Pensions.
Supporting members who are unable to take partial retirement
An employee may be unable to take partial retirement because a mutual agreement cannot be reached with their employer, on how to achieve the 10 per cent reduction in pensionable pay. Employers should discuss alternative flexible retirement options and be prepared to follow their local appeals process (based on the principles set out in Section 33 of the NHS Terms and Conditions of Service Handbook) if necessary.
Employers may offer retire and return to these members as an alternative way for employees to access their pension benefits and continue to work in the NHS. It is good practice for employers to offer the same terms and conditions of employment after retiring and returning including pay, annual leave and sick pay entitlements. More information is available in the retire and return chapter.
Retire and return
Retire and return is a way of retiring flexibly which works alongside the NHS Pension Scheme Regulations. Members who have reached the minimum pension age may leave NHS employment, claim their pension benefits and later decide to return to NHS employment. Staff have the option to join the 2015 Scheme on returning to work in the NHS, to continue building more pension if they wish.
The NHS Pension Scheme regulations require members of the 1995 section to leave employment and have a break in service of at least 24 hours in order to take their benefits from the scheme.
Differences between retire and return and partial retirement
The key distinction between retire and return and partial retirement is that with retire and return, the member must leave NHS employment, take their pension and be re-employed on a new contract of employment at a later date. With partial retirement, the member can take their pension without leaving their job or taking a break in service and so their existing contract of employment continues to be in place.
Another important difference is that members who retire and return must take all their benefits from the 1995 Section at once, whereas partial retirement provides additional flexibility for members to take some or all of their pension in one or two payments before they fully retire.
As partial retirement provides a more seamless approach, it is expected that going forward, partial retirement may be more attractive for staff who already know they plan to continue working after taking their pension.
After the introduction of partial retirement, retire and return may still be used where a member retires and then decides sometime later that they wish to return to work in the NHS. It will also provide an alternative option for members to access their pension benefits if they do not wish to reduce their pensionable pay by 10 per cent, required as part of partial retirement. Retire and return will continue to be a useful tool for employers to attract and welcome back retired staff to the NHS workforce to fill gaps in capacity and help deliver high-quality patient care.
Retire and re-join
From 1 April 2023, employees who have taken their pension from the 1995 Section of the NHS Pension Scheme and return to work in the NHS will be able to join the 2015 Scheme and build up further pension if they wish.
This will enable employers to provide a more valuable reward offer to attract and retain their most experienced staff.
Prior to these changes being introduced, employees who had taken their pension from the 1995 Section were not eligible to re-join the NHS Pension Scheme on returning to work in the NHS. Many employed pensioners may be members of an alternative pension arrangement, for example, the National Employment Savings Trust (NEST), or may not contribute to a pension scheme.
From 1 April 2023, employers must notify all staff who have taken their pension benefits from the 1995 Section and returned to work that they are eligible to join the 2015 Scheme if they wish.
Employers are not required to automatically enrol these employees into the NHS Pension Scheme. However, employers must set up membership for any employees who take up the option to join the 2015 Scheme and may need to end their membership to any alternative pension arrangement.
Employees who retire and return on or after 1 April 2023 should be contractually enrolled into the 2015 Scheme on the first day of their employment, in the same way as any other new starter.
Where an employee chooses to end their membership to an alternative pension arrangement and join the 2015 Scheme, they may ask if it is possible to transfer their benefits from the alternative pension arrangement into the 2015 Scheme. Employers should signpost employees to guidance on transferring benefits available on the NHS Pensions website.
Employers should continue to use the NHS Pension Scheme as the default scheme for contractual enrolment and automatic enrolment.
Impact of flexible retirement on redundancy
Terms and conditions set out in section 16 of the Agenda for Change handbook are yet to be updated to reflect the introduction of partial retirement, and recent changes to the culture and practice around retire and return. Amendments will need to be discussed in partnership by the NHS Staff Council to be formalised. Similarly, redundancy terms for medical and dental staff are yet to be updated to reflect the recent changes, and will need to be formally agreed.
Until terms are officially updated, the handling of redundancy for those who have taken partial retirement, or retire and return may be determined locally using existing terms and conditions. Employers may wish to seek legal advice to ensure any action taken is appropriate.
As the aim of partial retirement and retire and return is retention, we expect it will be unlikely for an employee undertaking either of these flexibilities to later be made redundant. Support on such queries can be emailed to our pension team.
The importance of flexible working for staff in the later stages of their career
The definition of retirement is changing and broadening. Many employees are considering how they can gradually adjust their working patterns to achieve a healthy work-life balance and a smoother transition from their working life into retirement. This shift towards retiring flexibly leaves behind the expectation that retirement means permanently leaving the workplace and employment, or that full time work should immediately be replaced with full time retirement.
Flexible retirement is a form of flexible working and all requests should be handled in line with the national principles set out in section 33 of the NHS Terms and Conditions of Service Handbook.
Flexible working is just as valuable for staff approaching the end of their careers, and for retired staff who are returning to the NHS, as it is for those joining the NHS for the first time or returning from parental leave.
Flexibility enhancements were introduced to champion and facilitate a cultural shift, ensuring that flexible working options are accessible to all NHS staff. Improving flexible working options aligns with commitments previously outlined in the NHS People Plan, People Promise and in the more recently published Long Term Workforce Plan. One of the core commitments in the NHS People Promise is 'we work flexibly', emphasising that individuals should not have to compromise their family, friendships, or personal interests for the sake of work.
Flexible working is key to retention, employee engagement and supporting staff to live healthy working lives. NHS employers should be committed to offering more flexible, varied roles and opportunities to their employees.
Employers should consider flexible working patterns for employees in the lead up to full retirement. The arrangements agreed should reflect the employee’s experience, skills and preferences as well as the needs of the service. Employers should support applications in the majority of cases, given that flexible retirement has benefits for employers as well as staff.
Options for flexible working:
- part-time work – including job shares, term time only work, annualised hours
- fixed working patterns – to give certainty around days, times and location of work
- compressed or elongated working hours
- fixed-term contracts.
Fixed-term contracts
If a retired employee is returning to a post that is related to a specific time-limited project or funding stream, or to cover a period of temporary absence for example, maternity leave, then in those circumstances, a fixed-term contract may be appropriate for the employee and employer.
Employers should carefully consider their reasons and objectives for offering a fixed-term contracts, if the fixed-term contract is necessary, and if there are any alternative ways to achieving their aims.
Employers should consider how a fixed-term contract may be perceived and valued by the employee. Some staff may find a fixed-term contract attractive if it fits with their personal circumstances and plans. For others, the uncertainty of fixed-term may discourage the employee from returning.
Bank / locum work
Bank or casual work (zero hours contract) is seen by many employees and employers to offer the greatest level of flexibility.
However, some employees may feel their status in the organisation would be lessened by moving from a substantive post to a bank post. There may be other implications of moving to a bank contract, for example loss of voting rights or loss of control over certain processes, that may make an employee feel undervalued or unable to contribute to their full potential. Again, it is important for employers to consider how offering a bank or locum contract of employment would be perceived and valued by the employee and how this may impact their decision to return.
Flexible retirement resources
We have published resources to help you promote, explain and implement retirement flexibilities to support retention in your organisation.
- Our flexible retirement web page provides an overview of the different retirement flexibilities, with ‘real life’ examples showing how the flexibilities benefit both the organisation and the individual
- Use our retirement flexibilities poster to support your conversations with NHS staff about the flexible retirement options available in the NHS Pension Scheme.
- Read NHS Staff Council guidance on the process for considering flexible retirement requests.
- Read our case study to learn how one trust promotes flexible retirement options to staff.
- NHS Pensions have operational guidance for employers on partial retirement processes for 1995 Section members.
Flexible retirement helps employers to retain valuable staff. Visit our retention hub to access our dedicated collection of resources and guidance.