Staff experience

Helping you retain your talented staff through a positive and supportive workplace experience.

Staff experience in the NHS

When there is excellent staff experience, staff are inspired to be the best people they can be, which in turn delivers the best patient care. To achieve this employers must create an environment where staff can feel valued, supported, encouraged and ultimately succeed.

Read more about why staff experience is so important for our NHS people

Featured areas

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Health and wellbeing

We promote wellbeing at work, with advice and information for NHS provider organisations on health and safety, stress, sickness absence and more.

Supporting staff with the rising cost of living - good employment practice

To support local employers, our hub draws together important resources and good employer practice with examples from across the NHS.

Flexible working

Learn how employers can support their staff by offering flexible working and flexible retirement options.

A diverse group of healthcare staff walking along a hospital corridor.

Retention

Resources to support retention of the NHS workforce, including a new suite focusing on the role of staff experience in encouraging staff to stay and thrive.

Staff engagement and the NHS Staff Survey

The latest news, resources and updates on staff engagement and the annual NHS Staff Survey.

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Supporting Armed Forces Reservists in healthcare

Armed Forces reserves are employed across healthcare organisations. We assist employers in ensuring that these military colleagues can thrive.

Staff experience programme 2023/24 - our impact

Our staff experience programme provides a wide range of support and resources to help improve staff experience across the NHS and at a local level. Our new infographic showcases our key programme highlights, feedback and impact for 2023/24 in a handy downloadable resource.

See our programme impact

Freedom to speak up

Webinar

Whistleblowing: procedure, policy and good practice

Watch back our webinar with legal specialists Capsticks examining the legal and practical considerations around whistleblowing at work.

13 March 2024 GMT

Article

Embedding a healthy speaking up culture

Top tips on how to create a workplace speaking up culture which supports health and wellbeing.

15 November 2024

Article

Freedom to speak up - employer actions

This page outlines key considerations, resources and case studies useful when reviewing and developing local arrangements for speaking up.

30 September 2022

Article

Freedom to speak up - guidance for managers

Read our range of guidance and resources for managers who are supporting staff to speak up.

30 September 2022

See more resources

Sign up to our Staff Experience Bulletin

Our quarterly Staff Experience Bulletin is aimed at anyone managing, leading or supporting staff experience, staff engagement or staff health and wellbeing in the NHS.