Toolkit

Self-reflection toolkit

This is a self-reflection tool for social care and health workers aimed at personal growth and team development during peak pressure.

17 April 2025

In partnership with Skills for Care and Partners in Care and Health, we have developed a self-reflection toolkit designed for personal self-reflection, supervision and team development across every part of social care and health.

In the summer of 2024, we held two round tables to explore the impact of peak demand. We brought together representation from people across the whole workforce, including acute care, primary care, mental health, Integrated Care Boards (ICB’s), NHS health and wellbeing, residential care, domiciliary care, the voluntary sector, organisations supporting people with a learning disability sector and occupational health.  

From these conversations, we recognised the need for a tool to help people think about how working together during times of peak pressure can be helpful. Creating a space allows people to recognise the value of working together during the more difficult times.  

The self-reflection toolkit is for everyone working in social care and health roles, including managers, teams, departments and partners.  

There are two versions of the self-reflection toolkit. One with a number scale to rate your response between 1-5 and one with open text boxes, enabling you to go into more detail about their answers. We have made both options available because people valued having the choice to use either, as it suits different personalities.

How to use the toolkit

We recommend using the toolkit during times of peak pressure, such as winter, high sickness absence rates, high vacancy rates, annual leave periods, after acute local emergencies, or high-density local events or outbreaks of viruses and other challenges.

We recommend that leaders and managers first use this tool on themselves before introducing it to their teams and colleagues.

When using the toolkit with your team, establish clear ground rules for the discussion, such as respecting diverse viewpoints and maintaining confidentiality.

Please note that this toolkit is not a resource for managing your own or other people’s performance. 

  • Jean Bishop Centre in Hull

    The team at the Jean Bishop centre used the toolkit in January, focusing on reactive frailty care (urgent community response, virtual ward, and frailty advice and guidance). The rating scale was effective in identifying strengths and areas for improvement personally and across the team and system.

    Voluntary Organisations Disability Group

    The resource offered useful insights and has the potential to foster self-reflection and meaningful discussions, especially through reframing questions to encourage personal and team development. Including tailored explanatory notes, prompt statements, or bespoke questions could enhance its impact for different groups, supporting self-empowerment and collaborative dynamics. Additionally, signposting external resources, such as EAPs and helplines, could provide valuable assistance for managing workplace challenges.

    South East ADASS workforce network  

    The resource was highlighted as very useful for team meetings and one-to-one supervision, particularly for hospital teams and those supporting working-age adults facing increasing demand and complexity. It was also recognised as valuable for safeguarding and approved mental health professionals, who manage high-stress situations like suicide and high-risk cases.

    East Midland’s ADASS workforce network and Eastern Region Assistant Directors network

    The tool was well received in two December meetings by the East Midlands ADASS workforce network and the Eastern Region Assistant Directors network. It was praised for being clear and simple to use, with some individuals expressing interest in testing it. Nottingham is exploring its integration into their workforce strategy, and Essex shared it with corporate HR, who recognised its relevance across council directorates. Both networks appreciated its versatility, welcoming its reflection-focused approach with a common purpose across social care and health, and seeing potential for use with other partners as well. The option of two versions was positively received. 

Get in touch  

If you’ve come across additional resources that you’ve found helpful, we’d love to hear about them and share them with others. Additionally, we’d be delighted to know how you’ve used our toolkit and the impact it has had.  

Please share your stories with us by emailing us.