Home and agile/hybrid working framework – one year on

Working flexibly and considering different ways of working including hybrid/agile offers several benefits for both employees and employers. These include: 

• HR processes: ensure existing HR processes and procedures align with the NHS TCS Handbook and are regularly reviewed and updated to positively support agile/hybrid working. Assess their impact on workers with protected characteristics, address any unintended outcomes and ensure they enable inclusion and wellbeing across the employee lifecycle.  

• Management skills: support managers to ensure they have the skills to effectively manage agile/hybrid teams, including relationship building, remote communication, collaboration, relationship building and performance management. 

• Employee feedback: encourage and support listening activities with employees, managers, and employee representatives to understand the impact of working arrangements and whether they are delivering the anticipated benefits. 

• Inclusion and fairness: ensure working practices do not inadvertently exclude or disadvantage certain groups to maintain an inclusive workplace. 

• Health, safety, and wellbeing: consider the health, safety, and well-being of different ways of working, which may require new approaches and support mechanisms. 

• Share good practice: promote the work you are doing, contact NHS Employers if you have good practice we can showcase, and share good practice with peers in our NHS TCS Community group on Facebook.