Leading for improved staff experience
In this podcast, Clare Tierney, chief people officer at University Hospitals Leicester, and Chery Samuels, people and culture director at the Evelina Group (part of Guys and St Thomas NHS Foundation Trust) share their reflections with Steven Weeks on improving staff experience in their organisations.
Over 20 minutes, they explore various approaches, including the RISE (recognised, included, supported, equipped) framework at University Hospitals Leicester and flexible working initiatives at Evelina Hospital ensuring quality and enabling staff and service needs.
The conversation highlights the importance of continuous improvement, listening to staff feedback, and addressing inequalities in the workplace. Both leaders share insights on how their organisations have successfully implemented changes that enhance employee engagement and retention.
