Retention guidance and resources


In this section you can access guidance, tools and resources that may help with the challenge around workforce supply and staff retention.

While effective recruitment practice is a good place to start, to understand and improve your staff retention rates needs an approach that considers a number of factors, from strategic planning to ensuring the staff you employ feel supported and valued. 

Staff retention: a diagnostic checklist

Using this simple checklist for good practice will help you to know your workforce data and intelligence and identify which key elements to include within your strategy. 

A strategic approach

Having an effective strategy around staff retention can help you keep the skilled workforce you have invested in. Our guidance can help to identify, deliver and measure the improvements that are needed.

Knowing your workforce

Knowing your workforce, as an organisation and as a service is key to developing and improving the experience of staff at work. 

Tools such as the Electronic Staff Record (ESR) can help you to develop and efffective retention strategy by providing informative and accessible data about your workforce. For example, the talent management function allows you to monitor the training and development of employees. The ESR retain and improve page contains more about how the system can support you.

Valuing and supporting your workforce 

Staff engagement toolkit
An engaged workforce not only perform better but can also help to identify innovative solutions for practice. Get the most out of your staff by involving them in service and organisational development. 

Health, work and wellbeing.
The NHS cannot deliver quality care without its staff. Investing in the health and wellbeing of your staff will help you to reduce sickness absence, improve morale and retention rates.

Total reward in the NHS
With increasing pressure to deliver better services there are a range of incentives you can offer to reward staff for their hard work. Total reward looks beyond the financial package and considers the intangible benefits employees can gain by being part of the NHS.

Flexible working
Good employment practice can result in some real benefits for organisations including an increase in retention rates, staff morale and productivity. We have a range of advice and practical tips on adopting good employment practice that can be adapted for your organisation.

Effective appraisals can lead to improved staff performance, higher staff satisfaction rates and better patient outcomes.

NHS pension and flexible retirement
Offering choices around flexible retirement can be part of a strategy that is looking to reduce the loss of skills and retain those experienced practitioners who may be considering their retirement options.

Effective recruitment practice

Whether you are looking to fill permanent or temporary staffing posts we have a range of recruitment tools and resources that will support and guide you through the process and help you appoint the right people.

People performance management toolkit

This toolkit for NHS managers provides practical support to help you deal confidently with performance management challenges such as managing underperforming staff, reviewing performance and giving constructive feedback.

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