Make time to talk performance

People performance management toolkit

Our popular people performance management toolkit has been refreshed to include links to new guidance and useful resources.  

People performance management matters. How well organisations do it can make a big difference to how staff feel about their job and impact on the quality of patient care delivered. 

The toolkit encourages NHS managers to make time to talk about performance with staff. It provides practical support and aims to give managers the confidence to deal with key management challenges, such as:

  • How do you review performance on an ongoing basis?
  • What to do if a member of your team is underperforming?
  • How do you give constructive feedback?
  • How can you support staff who are high achieving?
The scenario section of the toolkit examines nine different situations, and can help you to identify solutions to the challenges most relevant to you. It’s a must-read for anyone who manages staff in a healthcare setting.

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