10 / 1 / 2017 1.50pm
In light of the recent changes to English language requirements for public sector workers, we have now updated our language competency guidance.
The new rules, which came into force on 21 November as part of the Immigration Act 2016, introduced a legal requirement for all public sector workers in public facing roles to be able to speak English (and English or Welsh in Wales) fluently. Employers should now ensure their local processes and practices meet this legal duty. The requirement applies to all public facing roles, including those on permanent or fixed term contracts, apprentices, self-employed contractors and agency staff.
Download the latest version of Language competency good practice guidance for employers
from our case studies and resources.